
Customer contact centres. Requirements for customer contact centres.
STANDARD published on 16.8.2017
Designation standards: BS EN ISO 18295-1:2017
Publication date standards: 16.8.2017
The number of pages: 28
Approximate weight : 84 g (0.19 lbs)
Country: British technical standard
Category: Technical standards BS
ISBN: 978 0 580 86520 6 Status: Revision Underway