
Customer contact centres. Requirements for clients using the services of customer contact centres.
STANDARD published on 15.8.2017
Designation standards: BS EN ISO 18295-2:2017
Publication date standards: 15.8.2017
The number of pages: 18
Approximate weight : 54 g (0.12 lbs)
Country: British technical standard
Category: Technical standards BS
ISBN: 978 0 580 86521 3 Status: Revision Underway