BS ISO 10002:2004

Quality management. Customer satisfaction. Guidelines for complaints handling in organizations.

STANDARD published on 31.10.2009

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The information about the standard:

Designation standards: BS ISO 10002:2004
Note: WITHDRAWN
Publication date standards: 31.10.2009
The number of pages: 36
Approximate weight : 108 g (0.24 lbs)
Country: British technical standard
Category: Technical standards BS