Quality management. Customer satisfaction. Guidelines for complaints handling in organizations.
STANDARD published on 18.7.2018
Designation standards: BS ISO 10002:2018
Publication date standards: 18.7.2018
The number of pages: 42
Approximate weight : 126 g (0.28 lbs)
Country: British technical standard
Category: Technical standards BS
ISBN: 978 0 580 98258 3 Status: Confirmed