Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizations
STANDARD published on 1.2.2009
Designation standards: ČSN ISO 10003
Classification mark: 010341
Catalog number: 82856
Note: WITHDRAWN
Publication date standards: 1.2.2009
The number of pages: 48
Approximate weight : 144 g (0.32 lbs)
Country: Czech technical standard
Category: Technical standards ČSN