ČSN ISO 10004 (010342)

Quality management - Customer satisfaction - Guidelines for monitoring and measuring

STANDARD published on 1.6.2013

The information about the standard:

Designation standards: ČSN ISO 10004
Classification mark: 010342
Catalog number: 93120
Note: WITHDRAWN
Publication date standards: 1.6.2013
The number of pages: 52
Approximate weight : 156 g (0.34 lbs)
Country: Czech technical standard
Category: Technical standards ČSN