DIN EN 14012:2020-06

Postal services - Quality of service - Complaints handling principles.

STANDARD published on 1.6.2020

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The information about the standard:

Designation standards: DIN EN 14012:2020-06
Publication date standards: 1.6.2020
The number of pages: 66
Approximate weight : 198 g (0.44 lbs)
Country: German technical standard
Category: Technical standards DIN

Annotation of standard text DIN EN 14012:2020-06 :

Postalische Dienstleistungen - Dienstqualität - Grundsätze der Bearbeitung von Beschwerden.