DIN ISO 10002:2005-04

Quality management - Customer satisfaction - Guidelines for complaints handling in organizations.

STANDARD published on 1.4.2005

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The information about the standard:

Designation standards: DIN ISO 10002:2005-04
Note: WITHDRAWN
Publication date standards: 1.4.2005
The number of pages: 49
Approximate weight : 147 g (0.32 lbs)
Country: German technical standard
Category: Technical standards DIN

Annotation of standard text DIN ISO 10002:2005-04 :

Qualitätsmanagement - Kundenzufriedenheit - Leitfaden für die Behandlung von Reklamationen in Organisationen.