DIN ISO 10002:2019-07

Quality management - Customer satisfaction - Guidelines for complaints handling in organizations.

STANDARD published on 1.7.2019

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The information about the standard:

Designation standards: DIN ISO 10002:2019-07
Publication date standards: 1.7.2019
The number of pages: 41
Approximate weight : 123 g (0.27 lbs)
Country: German technical standard
Category: Technical standards DIN

Annotation of standard text DIN ISO 10002:2019-07 :

Qualitätsmanagement - Kundenzufriedenheit - Leitfaden für die Reklamationsbearbeitung in Organisationen.