DIN ISO/TS 10004:2011-11

Quality management - Customer satisfaction - Guidelines for monitoring and measuring.

STANDARD published on 1.11.2011

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The information about the standard:

Designation standards: DIN ISO/TS 10004:2011-11
Note: WITHDRAWN
Publication date standards: 1.11.2011
The number of pages: 87
Approximate weight : 292 g (0.64 lbs)
Country: German technical standard
Category: Technical standards DIN

Annotation of standard text DIN ISO/TS 10004:2011-11 :

Qualitätsmanagement - Kundenzufriedenheit - Leitfaden zur Überwachung und Messung der Kundenzufriedenheit.