
Process and competence framework for service excellence in branch banking.
STANDARD published on 1.8.2017
Designation standards: DIN SPEC 77231:2017-08
Note: WITHDRAWN
Publication date standards: 1.8.2017
The number of pages: 32
Approximate weight : 96 g (0.21 lbs)
Country: German technical standard
Category: Technical standards DIN
Prozess und Kompetenzrahmen für die Durchführung von exzellentem Service im Filialbanking.