E DIN ISO 10002:2017-07

Quality management - Customer satisfaction - Guidelines for complaints handling in organizations.

STANDARD published on 1.7.2017

English and German -
electronic design (pdf) (125.30 USD)

The information about the standard:

Designation standards: E DIN ISO 10002:2017-07
Note: WITHDRAWN
Publication date standards: 1.7.2017
The number of pages: 75
Approximate weight : 225 g (0.50 lbs)
Country: German technical standard
Category: Technical standards DIN

Annotation of standard text E DIN ISO 10002:2017-07 :

Qualitätsmanagement - Kundenzufriedenheit - Leitfaden für die Behandlung von Reklamationen in Organisationen.