E DIN ISO 10018:2004-03

Quality management - Customer satisfaction - Guidelines for complaints handling.

STANDARD published on 1.3.2004

German -
electronic design (pdf) (125.30 USD)

The information about the standard:

Designation standards: E DIN ISO 10018:2004-03
Note: WITHDRAWN
Publication date standards: 1.3.2004
The number of pages: 67
Approximate weight : 201 g (0.44 lbs)
Country: German technical standard
Category: Technical standards DIN

Annotation of standard text E DIN ISO 10018:2004-03 :

Qualitätsmanagement - Kundenzufriedenheit - Leitfaden für die Behandlung von Reklamationen.