GOST R ISO 10002-2007

Organization management. Customer satisfaction. Guidelines for complaints handling in organizations

STANDARD published on 1.6.2008

English and Russian -
electronic design (pdf) (543.00 USD)

English and Russian -

Print design (543.00 USD)

Russian -

electronic design (pdf) (106.60 USD)

Russian -

Print design (106.60 USD)

The information about the standard:

Designation standards: GOST R ISO 10002-2007
Note: WITHDRAWN
Publication date standards: 1.6.2008
The number of pages: 24
Approximate weight : 72 g (0.16 lbs)
Country: Russian technical standard
Category: Technical standards GOST