GOST R ISO 10002-2020

Quality management. Customer satisfaction. Guidelines for com-plaints handling in organizations

STANDARD published on 1.4.2021

English and Russian -
electronic design (pdf) (704.00 USD)

English and Russian -

Print design (704.00 USD)

English and Russian -

CD-ROM (705.50 USD)

Russian -

electronic design (pdf) (122.20 USD)

Russian -

Print design (122.20 USD)

Russian -

CD-ROM (123.70 USD)

The information about the standard:

Designation standards: GOST R ISO 10002-2020
Publication date standards: 1.4.2021
The number of pages: 32
Approximate weight : 96 g (0.21 lbs)
Country: Russian technical standard
Category: Technical standards GOST