ISO 10004:2018-ed.2.0

Quality management — Customer satisfaction — Guidelines for monitoring and measuring

STANDARD published on 16.7.2018

English -
electronic design (pdf) (231.60 USD)

English -

Print design (231.60 USD)

Spanish -

electronic design (pdf) (264.40 USD)

Spanish -

Print design (264.40 USD)

French -

electronic design (pdf) (264.40 USD)

French -

Print design (264.40 USD)

The information about the standard:

Designation standards: ISO 10004:2018-ed.2.0
Publication date standards: 16.7.2018
The number of pages: 35
Approximate weight : 105 g (0.23 lbs)
Country: International technical standard
Category: Technical standards ISO