NORMSERVIS s.r.o.

ISO 10002:2018-ed.3.0

Quality management — Customer satisfaction — Guidelines for complaints handling in organizations

STANDARD published on 16.7.2018

English -
electronic design (pdf) (199.80 USD)

English -
Print design (199.80 USD)

English -
CD-ROM (201.50 USD)




Spanish -
electronic design (pdf) (199.80 USD)

Spanish -
Print design (199.80 USD)

Spanish -
CD-ROM (201.50 USD)




French -
electronic design (pdf) (199.80 USD)

French -
Print design (199.80 USD)

French -
CD-ROM (201.50 USD)

The information about the standard:

Designation standards: ISO 10002:2018-ed.3.0
Publication date standards: 16.7.2018
The number of pages: 31
Approximate weight : 93 g (0.21 lbs)
Country: International technical standard
Category: Technical standards ISO