
Call Centre Services - Requirements for the service and the provision of the service of Call Centres and Customer Contact Centres
STANDARD published on 1.8.2001
Designation standards: ÖNORM D1020
Note: WITHDRAWN
Publication date standards: 1.8.2001
The number of pages: 10
Approximate weight : 30 g (0.07 lbs)
Country: Austrian technische Norm
Category: Technical standards ÖNORM