ÖNORM ISO 10002

Quality management systems - Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2014)

STANDARD published on 1.3.2016

German -
electronic design (pdf) (228.20 USD)

German -

Print design (229.70 USD)

The information about the standard:

Designation standards: ÖNORM ISO 10002
Note: WITHDRAWN
Publication date standards: 1.3.2016
The number of pages: 32
Approximate weight : 96 g (0.21 lbs)
Country: Austrian technische Norm
Category: Technical standards ÖNORM