ÖNORM ISO 10002

Quality management systems - Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2004)

STANDARD published on 1.8.2005

German -
electronic design (pdf) (165.10 USD)

German -

Print design (166.30 USD)

The information about the standard:

Designation standards: ÖNORM ISO 10002
Note: WITHDRAWN
Publication date standards: 1.8.2005
The number of pages: 27
Approximate weight : 81 g (0.18 lbs)
Country: Austrian technische Norm
Category: Technical standards ÖNORM