UNE-ISO 10002:2004

Quality management. Customer satisfaction. Guidelines for complaints handling in organizations

STANDARD published on 10.9.2004

Spanish -
electronic design (pdf) (90.70 USD)

Spanish -

Print design (99.70 USD)

Spanish, English -

electronic design (pdf) (136.10 USD)

Spanish, English -

Print design (149.70 USD)

The information about the standard:

Designation standards: UNE-ISO 10002:2004
Note: WITHDRAWN
Publication date standards: 10.9.2004
The number of pages: 61
Approximate weight : 183 g (0.40 lbs)
Country: Spanish technical standard
Category: Technical standards UNE