UNE-ISO 10002:2015

Quality management -- Customer satisfaction -- Guidelines for complaints handling in organizations

STANDARD published on 6.5.2015

Spanish -
electronic design (pdf) (109.10 USD)

Spanish -

Print design (120.00 USD)

Spanish, English -

electronic design (pdf) (163.60 USD)

Spanish, English -

Print design (179.90 USD)

The information about the standard:

Designation standards: UNE-ISO 10002:2015
Note: WITHDRAWN
Publication date standards: 6.5.2015
The number of pages: 65
Approximate weight : 195 g (0.43 lbs)
Country: Spanish technical standard
Category: Technical standards UNE