
Quality management. Customer satisfaction. Guidelines for monitoring and measuring
STANDARD published on 29.9.2010
Designation standards: UNE-ISO/TS 10004:2010EX
Note: WITHDRAWN
Publication date standards: 29.9.2010
The number of pages: 68
Approximate weight : 204 g (0.45 lbs)
Country: Spanish technical standard
Category: Technical standards UNE