UNE-ISO 10002:2018

Quality management -- Customer satisfaction -- Guidelines for complaints handling in organizations

STANDARD published on 10.10.2018

Spanish -
electronic design (pdf) (83.90 USD)

Spanish -

Print design (83.90 USD)

Spanish -

CD-ROM (85.50 USD)

Spanish, English -

electronic design (pdf) (125.80 USD)

Spanish, English -

Print design (125.80 USD)

Spanish, English -

CD-ROM (127.40 USD)

The information about the standard:

Designation standards: UNE-ISO 10002:2018
Publication date standards: 10.10.2018
The number of pages: 76
Approximate weight : 228 g (0.50 lbs)
Country: Spanish technical standard
Category: Technical standards UNE