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Automotive Warranty Management
Automotive Warranty Management
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PUBLICATION published on 1.9.2023
Product information:
Designation: Automotive Warranty Management
Approximate weight : 300 g (0.66 lbs)
Note: Version: 4 edition, 2nd printing,
Product code: CQI-14-4
Publication date: 1.9.2023
Country: American publication
Category: AIAG publications
*) If the goods is not available in stock and must be ordered at the publisher, the actual shipping and handling costs will be added. We will inform you about the details based on your request sent to info@normservis.cz, eventually dialing +420 566 621 759.
Annotation of standard text:
CQI-14 drives consumer satisfaction and warranty improvement by providing a robust warranty management program. The guideline provides an assessment tool, and No Trouble Found case studies to guide an organization to proactively reduce warranty incident rates associated with warranty events. The CQI-14 4th edition, 2nd Printing, does not contain any new requirements; therefore, CQI-14 4th edition and CQI-14 4th edition, 2nd Printing are considered technically equivalent and valid editions. References to OESA were changed to MEMA. This Second Printing of the Fourth Edition (English only).
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