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Standards ÖNORM - Austrian standards - Page 4547
In Austria, around 4,000 experts in active committees develop standards for the domestic, European and global market. They represent the interests of the economy, consumers, research, administration and society.
Together with them, Austrian Standards – the Austrian competence centre for standards – finds solutions ensuring that everything fits together perfectly and life runs smoothly. Austrian Standards distributes know-how laid down in standards as quickly as possible so that people and the economy can profit from it.
Austrian Standards, established in 1920, is structured in the business divisions of development, consulting, publishing, training and certification and finances the standardization system by more than 80 per cent through the sale of its products and services. Its legal basis is defined in the Standardization Act (Normengesetz 2016).
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ÖNORM D1000
WITHDRAWN
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Transportation services - Requirements for fine arts removals
WITHDRAWN published on 1.12.2006
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ÖNORM D1000
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Transportation services - Fine arts removals - Requirements for the service and the provision of the service
WITHDRAWN published on 1.8.1999
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ÖNORM D1020
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Call Centre Services - Requirements for the service and the provision of the service of Call Centres and Customer Contact Centres
WITHDRAWN published on 1.8.2001
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ÖNORM D1021
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Call Centre Services - Requirements for the training of Call Centre agents
WITHDRAWN published on 1.12.2002
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ÖNORM D1024-1
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Call Centre Services - Requirements for the qualification of Call Centre consultants - Part 1: Consultants for Call Centre technology
WITHDRAWN published on 1.12.2002
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ÖNORM D1024-2
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Call Centre Services - Requirements for the qualification of Call Centre consultants - Part 2: Consultants for Call Centre organisation
WITHDRAWN published on 1.12.2002
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ÖNORM D1024-3
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Call Centre Services - Requirements for the qualification of Call Centre consultants - Part 3: Consultiants for Call Centre personell
WITHDRAWN published on 1.12.2002
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ÖNORM D1025-1
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Call Centre Services - Requirements for Call Centre consulting services - Part 1: Consulting with regard to Call Centre technology
WITHDRAWN published on 1.12.2002
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ÖNORM D1025-2
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Call Centre Services - Requirements for Call Centre consulting services - Part 2: Consulting with regard to Call Centre organisation
WITHDRAWN published on 1.12.2002
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ÖNORM D1025-3
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Call Centre Services - Requirements for Call Centre consulting services - Part 3: Consulting with regard to Call Centre personel
WITHDRAWN published on 1.12.2002
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