Quality managementCustomer satisfactionGuidelines for monitoring and measuring

Standard published on 31.12.2019

Quality management—Guidelines for quality plans

Standard published on 20.8.2021

Quality management—Guidelines for quality management in projects

Standard published on 20.8.2021

Quality management—Guidelines for configuration management

Standard published on 19.11.2020

Quality management—Customer satisfaction—Guidelines for business-to-consumer electronic commerce transactions

Standard published on 14.10.2017

Quality management—Guidance for quality tools and their application
Execute Date: november 2026

Standard published on 30.7.2026

Measurement management systems--Requirements for measurement processes and measuring equipment

Standard published on 16.12.2003

Quality management systems—Guidance for documented information

Standard published on 30.5.2025

Quality management—Guidelines for realizing financial and economic benefits

Standard published on 7.5.2008

Quality management systems—Managing an organization for quality results—Guidance for realizing financial and economic benefits

Standard published on 30.5.2025