Quality management. Customer satisfaction. Guidelines for com-plaints handling in organizations

Standard published on 1.4.2021

Quality management. Customer satisfaction. Guidelines for monitoring and measuring

Standard published on 1.4.2021

The best available techniques. Methodical recommendations for the public inspection of implementation of BAT

Standard published on 1.4.2021

The best available techniques. Procedure of the selection and appointment of experts for assessment of the best available techniques. General requirements

Standard published on 1.4.2021

The best available techniques. Technique for order of consideration of draft programs to increase environmental efficiency by BAT experts. Recommendations

Standard published on 1.4.2021

The best available techniques. The evaluation system of the best available techniques. General requirements

Standard published on 1.4.2021

Refined iridium in powder. Specifications

Standard published on 1.4.2021

Hard coal and coke. Mechanical sampling. Part 2. Coal. Sampling from moving streams

Standard published on 1.4.2021

Packaging. Accessible design. Ease of opening. General requirements and test methods

Standard published on 1.4.2021

Mining. Classification of mine accidents

Standard published on 1.4.2021