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STN EN ISO 20700 (965021)
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Guidelines for management consultancy services (ISO 20700:2017)
Standard published on 1.5.2019
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STN EN 16114 (965021)
WITHDRAWN
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Management consultancy services
WITHDRAWN published on 1.3.2012
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STN EN 16114 (965021)
WITHDRAWN
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Management consultancy services
WITHDRAWN published on 1.7.2012
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STN EN 16775 (965022)
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Expertise activities - General requirements for expertise services
Standard published on 1.5.2016
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STN EN 16310 (965031)
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Engineering services - Terminology to describe engineering services for buildings, infrastructure and industrial facilities
Standard published on 1.8.2013
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STN EN 16311 (965032)
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Engineering services - Terminology to describe engineering services for industrial products
Standard published on 1.8.2013
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STN EN ISO 53800 (965080)
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Guidelines for the promotion and implementation of gender equality and women’s empowerment (ISO 53800:2024)
Standard published on 1.2.2026
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STN P CEN/TS 16880 (965105)
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Service excellence - Creating outstanding customer experiences through service excellence
Standard published on 1.5.2016
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STN EN ISO 18295-1 (965111)
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Customer contact centres - Part 1: Requirements for customer contact centres (ISO 18295-1:2017)
Standard published on 1.2.2018
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STN EN ISO 18295-2 (965111)
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Customer contact centres - Part 2: Requirements for clients using the services of customer contact centres (ISO 18295-2:2017)
Standard published on 1.2.2018
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