Quality management -- Customer satisfaction -- Guidelines for codes of conduct for organizations

Standard published on 5.6.2019

Cleaning of ventilation and air conditioning systems.

Standard published on 19.1.2005

Cleaning of ventilation and air conditioning systems.

Correction published on 8.6.2005

Air conditioning. Basis for the project. Outside conditions of calculation.

Standard published on 12.11.2004

Quality management -- Customer satisfaction -- Guidelines for complaints handling in organizations

Standard published on 10.10.2018

Air conditioning. Machine rooms.

Standard published on 20.4.2005

Quality management -- Customer satisfaction -- Guidelines for dispute resolution external to organizations

Standard published on 14.11.2018

Guidelines for prevention and control of proliferation and spread of Legionella in facilities

Standard published on 4.10.2023

Quality management -- Customer satisfaction -- Guidelines for monitoring and measuring

Standard published on 5.6.2019

Quality management systems — Guidelines for quality plans

Standard published on 26.12.2018