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Postal services. Quality of service. Measurement of complaints and redress procedures.
STANDARD published on 3.4.2003
Designation standards: BS EN 14012:2003
Note: WITHDRAWN
Publication date standards: 3.4.2003
SKU: NS-85114
The number of pages: 36
Approximate weight : 108 g (0.24 lbs)
Country: British technical standard
Category: Technical standards BS
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