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Standard DIN EN ISO 18295-2:2017-10 1.10.2017 preview

DIN EN ISO 18295-2:2017-10

Customer contact centres - Part 2: Requirements for clients using the services of customer contact centres.

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STANDARD published on 1.10.2017


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The information about the standard:

Designation standards: DIN EN ISO 18295-2:2017-10
Publication date standards: 1.10.2017
SKU: NS-796022
The number of pages: 14
Approximate weight : 42 g (0.09 lbs)
Country: German technical standard
Category: Technical standards DIN

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Services for consumers

Annotation of standard text DIN EN ISO 18295-2:2017-10 :

Kundenkontaktzentren - Teil 2: Anforderungen für die Inanspruchnahme von Dienstleistungen von Kundenkontaktzentren.

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