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Information technology - Cloud computing - Service level agreement (SLA) framework - Part 3: Core conformance requirements
Translate name
STANDARD published on 20.7.2017
Designation standards: ISO/IEC 19086-3-ed.1.0
Publication date standards: 20.7.2017
SKU: NS-941768
The number of pages: 15
Approximate weight : 45 g (0.10 lbs)
Country: International technical standard
Category: Technical standards ISO
ISO/IEC 19086-3:2017 specifies the core conformance requirements for service level agreements (SLAs) for cloud services based on ISO/IEC 19086-1 and guidance on the core conformance requirements. This document is for the benefit of and use by both cloud service providers and cloud service customers. ISO/IEC 19086-3:2017 does not provide a standard structure that would be used for cloud SLAs.
Information technology - Cloud computing - Service level agreement (SLA) framework - Part 3: Core conformance requirements - Amendment 1
(Technologies de l´information - Informatique en nuage - Cadre de travail de l´accord du niveau de service - Partie 3: Exigences de conformite essentielles - Amendement 1)
Change published on 30.7.2025
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