Cookies
We need your consent to use the individual data so that you can see information about your interests, among other things. Click "OK" to give your consent.
ISO/IEC 20000-2-ed.3.0
Information technology - Service management - Part 2: Guidance on the application of service management systems
Translate name
STANDARD published on 19.8.2019
The information about the standard:
Designation standards: ISO/IEC 20000-2-ed.3.0
Publication date standards: 19.8.2019
SKU: NS-969457
The number of pages: 63
Approximate weight : 189 g (0.42 lbs)
Country: International technical standard
Category: Technical standards ISO
The category - similar standards:
Annotation of standard text ISO/IEC 20000-2-ed.3.0 :
This document provides guidance on the application of a service management system (SMS) based on ISO/IEC 20000-1. It provides examples and recommendations to enable organizations to interpret and apply ISO/IEC 20000-1, including references to other parts of ISO/IEC 20000 and other relevant standards. Le present document fournit des lignes directrices concernant lapplication dun systeme de management des services (SMS) base sur lISO/IEC 20000-1. Il fournit des exemples et des recommandations pour permettre aux organismes dinterpreter et dappliquer lISO/IEC 20000-1, y compris des references a dautres parties de lISO/IEC 20000 et a dautres normes appropriees.
These changes apply to this standard:
ISO/IEC 20000-2-ed.3.0/Amd.1
Change
Show all technical information.
Information technology - Service management - Part 2: Guidance on the application of service management systems - Amendment 1
(Amendement 1 - Technologies de l´information - Gestion des services - Partie 2: Directives relatives a l´application des systemes de management des services)
Change published on 6.8.2020
Selected format:Show all technical information.
We recommend:
Technical standards updating
Do you want to make sure you use only the valid technical standards?
We can offer you a solution which will provide you a monthly overview concerning the updating of standards which you use.
Would you like to know more? Look at this page.
