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ISO/IEC/IEEE 23612-ed.1.0
Software and systems engineering - Incident management
Translate name
STANDARD published on 29.5.2026
The information about the standard:
Designation standards: ISO/IEC/IEEE 23612-ed.1.0
Publication date standards: 29.5.2026
SKU: NS-1271435
The number of pages: 34
Approximate weight : 102 g (0.22 lbs)
Country: International technical standard
Category: Technical standards ISO
The category - similar standards:
Annotation of standard text ISO/IEC/IEEE 23612-ed.1.0 :
This document defines a generic incident management process and supporting documentation that can be used to implement incident management and to manage incidents within most organizations, projects or operations activities for a system, service, software, or product. This document also provides supporting diagrams describing the process and example documents. This document is applicable to incident management in all life cycle models (e.g. incremental, waterfall, evolutionary, agile). This document covers incidents identified across the life cycle, including those that arise during both development (e.g. defects) and operation (e.g. those handled by service management).
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