Standard ISO/TR 32123:2024 13.12.2024 preview

ISO/TR 32123:2024

Transaction assurance in E-commerce — After-sales services

Translate name

STANDARD published on 13.12.2024


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The information about the standard:

Designation standards: ISO/TR 32123:2024
Publication date standards: 13.12.2024
SKU: NS-1209182
The number of pages: 17
Approximate weight : 51 g (0.11 lbs)
Country: International technical standard
Category: Technical standards ISO

The category - similar standards:

IT applications in trade

Annotation of standard text ISO/TR 32123:2024 :

Description / Abstract: This document provides information on the nature of after-sales services unique to E-commerce transactions. It is a review of current practices across different platforms, an analysis of factors that impact quality of after-sales services in E-commerce transactions and a description of possible means to enhance after-sales services.

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