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Standard ÖNORM EN 15221-7 1.12.2012 preview

ÖNORM EN 15221-7

Facility Management - Part 7: Guidelines for Performance Benchmarking

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STANDARD published on 1.12.2012


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The information about the standard:

Designation standards: ÖNORM EN 15221-7
Publication date standards: 1.12.2012
SKU: NS-761342
The number of pages: 65
Approximate weight : 195 g (0.43 lbs)
Country: Austrian technische Norm
Category: Technical standards ÖNORM

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Annotation of standard text ÖNORM EN 15221-7 :

Die vorliegende Norm bietet Leitlinien für Leistungs-Benchmarking und enthält eindeutige Begriffe und Definitionen sowie Verfahren für das Benchmarking von Facility-Management-Produkten und -Dienstleistungen sowie Facility-Management-Organisationen und -Vorgänge. Diese Norm legt eine allgemeine Grundlage für das Benchmarking von Facility-Management-Kosten, Grundflächen und Umwelteinwirkungen sowie von Servicequalität, Zufriedenheit und Produktivität fest. Die Norm gilt für das in EN 15221-1 definierte und in EN 15221-4 erläuterte Facility Management.

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