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Quality management. Customer satisfaction. Guidelines for complaints handling in organizations
Automatically translated name:
QUALITY MANAGEMENT. CUSTOMER SATISFACTION. GUIDELINES FOR COMPLAINTS HANDLING IN ORGANIZATIONS
STANDARD published on 10.9.2004
Designation standards: UNE-ISO 10002:2004
Note: WITHDRAWN
Publication date standards: 10.9.2004
SKU: NS-567663
The number of pages: 61
Approximate weight : 183 g (0.40 lbs)
Country: Spanish technical standard
Category: Technical standards UNE
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