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Quality management -- Customer satisfaction -- Guidelines for complaints handling in organizations
Automatically translated name:
QUALITY MANAGEMENT -- CUSTOMER SATISFACTION -- GUIDELINES FOR COMPLAINTS HANDLING IN ORGANIZATIONS
STANDARD published on 6.5.2015
Designation standards: UNE-ISO 10002:2015
Note: WITHDRAWN
Publication date standards: 6.5.2015
SKU: NS-590447
The number of pages: 65
Approximate weight : 195 g (0.43 lbs)
Country: Spanish technical standard
Category: Technical standards UNE
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