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ČSN is a protected designation of Czech national technical standards.
Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizations
WITHDRAWN published on 1.2.2009
Selected format:Quality management - Customer satisfaction - Guidelines for monitoring and measuring
Standard published on 1.2.2019
Selected format:Quality management - Customer satisfaction - Guidelines for monitoring and measuring
WITHDRAWN published on 1.6.2013
Selected format:Quality management - Customer satisfaction - Guidelines for monitoring and measuring
WITHDRAWN published on 1.8.2011
Selected format:Quality management - Customer satisfaction - Guidance for business-to-consumer electronic commerce transactions
Standard published on 1.1.2023
Selected format:Quality management - Guidance to understand, evaluate and improve organizational quality culture
Standard published on 1.2.2023
Selected format:Project, programme and portfolio management - Context and concepts
Standard published on 1.10.2021
Selected format:Guidance on project management
WITHDRAWN published on 1.5.2013
Selected format:Project, programme and portfolio management - Guidance on project management
Standard published on 1.9.2021
Selected format:Project, programme and portfolio management - Guidance on programme management
Standard published on 1.1.2023
Selected format:Latest update: 2025-12-21 (Number of items: 2 252 887)
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