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Standards ČSN - Czech national standards - Page 39
ČSN is a protected designation of Czech national technical standards.
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ČSN ISO 10002 (010339)
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Quality management - Customer satisfaction - Guidelines for complaints handling in organizations
WITHDRAWN published on 1.4.2005
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ČSN ISO 10001 (010340)
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Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations
Standard published on 1.2.2019
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ČSN ISO 10001 (010340)
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Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations
WITHDRAWN published on 1.11.2008
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ČSN ISO 10003 (010341)
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Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizations
Standard published on 1.2.2019
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ČSN ISO 10003 (010341)
WITHDRAWN
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Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizations
WITHDRAWN published on 1.2.2009
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ČSN ISO 10004 (010342)
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Quality management - Customer satisfaction - Guidelines for monitoring and measuring
Standard published on 1.2.2019
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ČSN ISO 10004 (010342)
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Quality management - Customer satisfaction - Guidelines for monitoring and measuring
WITHDRAWN published on 1.6.2013
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ČSN P ISO/TS 10004 (010342)
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Quality management - Customer satisfaction - Guidelines for monitoring and measuring
WITHDRAWN published on 1.8.2011
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ČSN ISO 10008 (010343)
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Quality management - Customer satisfaction - Guidance for business-to-consumer electronic commerce transactions
Standard published on 1.1.2023
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ČSN ISO 10010 (010344)
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Quality management - Guidance to understand, evaluate and improve organizational quality culture
Standard published on 1.2.2023
Selected format: English (the title page in Czech only) - Print design (15.90 USD)
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