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ČSN is a protected designation of Czech national technical standards.
Guidance on statistical techniques for ISO 9001:2000
WITHDRAWN published on 1.1.2004
Selected format:Guidance on statistical techniques for ISO 9001:1994
WITHDRAWN published on 1.7.2000
Selected format:Quality management - Guidelines for competence management and people development
Standard published on 1.7.2020
Selected format:Quality management - Guidelines for training
WITHDRAWN published on 1.1.2001
Selected format:Guidelines for the selection of quality management system consultants and use of their services
Standard published on 1.9.2005
Selected format:Quality management - Customer satisfaction - Guidelines for complaints handling in organizations
Standard published on 1.2.2019
Selected format:Quality management - Customer satisfaction - Guidelines for complaints handling in organizations
WITHDRAWN published on 1.4.2005
Selected format:Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations
Standard published on 1.2.2019
Selected format:Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations
WITHDRAWN published on 1.11.2008
Selected format:Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizations
Standard published on 1.2.2019
Selected format:Latest update: 2025-12-21 (Number of items: 2 252 887)
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