STN - National - All - Page 30

STN ISO 10007 (010304) WITHDRAWN

Quality management systems. Guidelines for configuration management

WITHDRAWN published on 1.1.2005

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ČSN ISO 10007 (01.10.2004)

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STN P ISO/TS 10020 (010305)

Quality management systems. Organizational change management. Processes

Standard published on 1.5.2024

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ČSN P ISO/TS 10020 (01.04.2023)

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STN ISO 10008 (010306)

Quality management. Customer satisfaction. Guidance for business-to-consumer electronic commerce transactions

Standard published on 1.4.2024

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ČSN ISO 10008 (01.01.2023)

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STN ISO 10004 (010307)

Quality management. Customer satisfaction. Guidelines for monitoring and measuring

Standard published on 1.10.2022

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ČSN ISO 10004 (01.02.2019)

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STN ISO 10004 (010307) WITHDRAWN

Quality management. Customer satisfaction. Guidelines for monitoring and measuring

WITHDRAWN published on 1.12.2013

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ČSN ISO 10004 (01.06.2013)

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STN ISO 10001 (010308)

Quality management. Customer satisfaction. Guidelines for codes of conduct for organizations

Standard published on 1.7.2022

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ČSN ISO 10001 (01.02.2019)

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STN ISO 10001 (010308) WITHDRAWN

Quality management. Customer satisfaction. Guidelines for codes of conduct for organizations

WITHDRAWN published on 1.6.2009

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ČSN ISO 10001 (01.11.2008)

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STN ISO 10003 (010309)

Quality management. Customer satisfaction. Guidelines for dispute resolution external to organizations

Standard published on 1.6.2021

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ČSN ISO 10003 (01.02.2019)

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STN ISO 10003 (010309) WITHDRAWN

Quality management. Customer satisfaction. Guidelines for dispute resolution external to organizations

WITHDRAWN published on 1.6.2009

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ČSN ISO 10003 (01.02.2009)

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STN ISO 10002 (010310)

Quality management. Customer satisfaction. Guidelines for complaints handling in organizations

Standard published on 1.6.2021

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ČSN ISO 10002 (01.02.2019)

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